FAQs
How will I receive my purchase?
All products are delivered digitally. After completing your payment, you’ll receive your download link and activation instructions by email, usually within 30 minutes or less.
I didn’t receive any email. What should I do?
Please check your Spam/Junk folder first. If you still don’t see anything after 30 minutes, contact our support and we’ll resend your delivery immediately.
Are your products original and secure?
Yes. We only offer 100% genuine and unused products, sourced from trusted partners. Secure checkout and reliable delivery are our top priorities.
Do I need a physical shipment or will anything be sent by mail?
No physical shipment is required. Everything is delivered digitally by email, so nothing will be shipped to your address.
Can I install the software on more than one device?
It depends on the product license. Some items allow multiple activations/devices, while others are limited to one. Please check the product page or contact support.
How can I contact customer support?
Email us anytime at contact@zepora.online or visit our Contact Us page. We respond quickly.
What are your delivery options?
Delivery is digital via email only. Once payment is confirmed, your product is sent automatically to the email used at checkout, usually within 30 minutes or less.
If you don’t receive it, check your Spam/Promotions folders or contact contact@zepora.online.
If you don’t receive it, check your Spam/Promotions folders or contact contact@zepora.online.